June 23, 2014
All consumers of WBSEDCL can soon pay electricity bills online
In a month`s time from now, all consumers of the West Bengal State Electricity Distribution Company Limited (WBSEDCL) can pay their electricity bills through online payment mode, sitting at home. The consumers paying their bills online will also avail 1% discount ontheir bills.
A number of customer care centres arealready in place in all parts of the state. Now the online payment system will be available in all the 479 centresof the state. It is estimated that the WBSEDCL has 1.3 crore consumers. Out ofthem 6-7 lakh consumers are already availing the online payment service.
The online payment mode started off inaround October 2012. 90% customer care centres of WBSEDCL have the facility. Therest will be completed by the end of next month. It has been noticed that theconsumers in town areas mostly avail the online payment mode. The StateElectricity Board will also take up drive to popularize the e-payment system.