November 20, 2019
Mala Roy speaks on the ever-increasing incidents of call drops
FULL TRANSCRIPT
Thank you Sir.
I would like to draw attention to the increasing consumer complaints regarding the problem of call drops across India. Though in October 2017, the TRAI announced that the norms and penalties for operators failing to meet the call drop benchmark, telecom consumers in India are still subjected to major inconvenience due to this massive nationwide menace.
It is also adding extra expenses for common people at the cost of additional revenue to select telecom operators who are dearer to the Government. This maybe a calculated move to benefit a select few. This is unacceptable.
The Central Government needs to investigate this and further outline a solution at the earliest.
Thank you.
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