May 18, 2015
Bad road in Kolkata? Register your complaint to KMC via WhatsApp
Repairing your neighbourhood roads will now be a WhatsApp message away. Kolkata Municipal Corporation is coming up with a dedicated number where you can send photos of broken roads and get them repaired in 48 hours.
All you have to do is take click a photo and WhatsApp it to the soon-to-be-announced KMC number, giving the exact address and the nearest landmark. After receiving the photographs, a team from the borough will visit the spot immediately to make a preliminary study o the damage.
There are around 4,000 km of roads in Kolkata, of which 1,800 km is repaired every year by the civic authorities.
The complaints will be collected centrally , sorted and handed out to the respective borough offices. Soon, residents can WhatsApp their complaint if a streetlight is defunct or a beautified road needs maintenance.