The State Backward Classes Welfare (BCW) Department recently launched several initiatives for the redressal of grievances of the people belonging to the backward communities of the State.
A special cell was launched, along with two helplines – a toll-free number and a number for WhatsApp and text messaging. The toll-free number is 1800 5727 730, while the number for text messaging and WhatsApp is 85829 56555.
This measure was adopted in light of the directives provided to the department by Chief Minister Mamata Banerjee to ensure that the SC, ST, tribal and other backward class communities do not encounter any harassment in attaining their caste certificates.
At a meeting held on July 2, 2019 with the Chief Minister and all 84 SC and ST MLAs, irrespective of their political affiliation, the State Assembly had instructed the concerned officials to expedite the process of disbursement of SC/ST certificates since backward class communities require them for admission into schools and universities as well as for jobs in reserved posts in both the State and Central Government.
It may also be mentioned that the BCW Department has delivered more than 90,000 caste certificates to beneficiaries in the last three weeks, via camps across districts.