Tag: helplines

Special cell and helplines for backward communities launched by State Govt

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The State Backward Classes Welfare (BCW) Department recently launched several initiatives for the redressal of grievances of the people belonging to the backward communities of the State.

A special cell was launched, along with two helplines – a toll-free number and a number for WhatsApp and text messaging. The toll-free number is 1800 5727 730, while the number for text messaging and WhatsApp is 85829 56555.

This measure was adopted in light of the directives provided to the department by Chief Minister Mamata Banerjee to ensure that the SC, ST, tribal and other backward class communities do not encounter any harassment in attaining their caste certificates.

At a meeting held on July 2, 2019 with the Chief Minister and all 84 SC and ST MLAs, irrespective of their political affiliation, the State Assembly had instructed the concerned officials to expedite the process of disbursement of SC/ST certificates since backward class communities require them for admission into schools and universities as well as for jobs in reserved posts in both the State and Central Government.

It may also be mentioned that the BCW Department has delivered more than 90,000 caste certificates to beneficiaries in the last three weeks, via camps across districts.

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Kolkata is the safest city for women, according to surveys

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Kolkata is the safest metro city in India for women. As a result of the various initiatives taken by the Trinamool Congress Government, women feel the safest in the city.

According to the latest report of the National Crime Records Bureau (NCRB), ‘Crime in India 2014,’ Kolkata is the safest city in Kolkata in terms of crimes against women.

The India Today Best City Awards 2014 also rewarded Kolkata with the award for the best city in the category of crime and safety. The award was given after a rigorous survey of 30 State capitals and metro cities and 20 emerging cities on 12 parameters.

In December 2012, Kolkata Police introduced two helplines for the benefit of women: 1091, a toll-free dial-in-service for distressed and harassed women, and 8017100100, an anti-stalking helpline (one can also send SMSs to this number). One can also call up the Kolkata Police control room at (033) 22143024. Other helplines run by Kolkata Police, meant for women as well, are 2000 and 2001 (traffic helplines), 9830088884 (senior citizen helpline) and 9830079999 (medical helpline).

The State Government has also introduced an Intelligent Transport System in buses, complete with CCTVs and a direct communication to a police control room. This has been introduced in CSTC, NBSTC and SBSTC buses to especially benefit women passengers. Any untoward activity taking place can be tracked on videos and action taken accordingly.

The West Bengal Government has adopted a ‘zero tolerance’ approach towards crime against women. As a result, incidents of crime against women are constantly on the decline.