Rajya SabhaLok Sabha

January 2, 2019

Dr Santanu Sen speaks on the need for amendments in the Consumer Protection Bill

Dr Santanu Sen speaks on the need for amendments in the Consumer Protection Bill

FULL TRANSCRIPT

Wish you a very Happy New Year and thanks a lot Sir, for giving me this opportunity to speak in the House. I fully support your opinion, Sir.

In the Consumer Protection Bill that got passed on Lok Sabha on December 20, we are surprised to see that on one hand you have increased the provision of compensation ten times, and on the other hand there is no provision of involvement of any person from the judiciary. Sir, how can a court run without having a judge?

Secondly, Sir, there is no provision for penalty against false complaints. We believe this Bill will encourage people to launch false complaints just for getting money.

Thirdly, the entire medical profession and the small traders will be affected by this Bill.
Sir, we suggest that there must be some amendments. Without any amendments this Bill cannot serve the community at large. On one hand, we are trying to serve the people by the process of ‘Ayushman Bharat’, you are asking the doctors to serve the community at a minimum possible rate. And by producing this Consumer Protection Bill you are indulging the patient parties to launch complaint for compensation.

This is ridiculous, Sir. This cannot be done; amendments have to be brought in, Sir. This is our proposal. Thank you, Sir.