Citizen services in Kolkata will now be a WhatsApp message away.
Kolkata Municipal Corporation has launched a dedicated number where you can send feedback, grievances, suggestions or any information you want to share. All you have to do is share a photo-based or text message via WhatsApp messenger app.
The messages will be collected centrally, sorted and handed out to the respective borough offices.
The WhatsApp number for Kolkata Municipal Corporation is: 8335-988-888.
Kolkata has emerged as a national model in providing e-services to citizens, Mayor of Kolkata, Sovan Chatterjee today informed via Twitter.
He added that Union Ministry of Urban Development has written to Kolkata Municipal Corporation to share the best practices model for other cities to emulate.
Bengal shows the way
This is not the first time, Bengal has emerged as a national model. From countering left-wing extremism in Jangalmahal to the fair price medicine shops, Bengal has always showed the way.
Incidentally, a recent survey by a Bangalore based organisation adjudged Kolkata as the best city to live in India. India Today magazine termed Kolkata as the safest city in India. Kolkata also emerged in the list of fastest growing cities in the world in AT Kearney’s Global Cities Index.
