KMC service centre on way

The KMC authorities have decided to build a citizens’ service centre adjacent to the civic headquarters on S N Banerjee Road. The construction will begin in December with an 18-month deadline in mind.

The G+ IV building will be constructed on a 12 cottah plot where the Chaplin cinema building once stood.

Once the building was complete, it would ease the pressure from the headquarters as some of the departments, like the treasury , trade licence and information technology, will be shifted to the new set up.

According to plans, the civic body will open up a whole floor for the citizens’ service centre. This centre will be modelled after some of the cash collection centres set up in different locations across the city .

“We will dedidate a 6,000 sq ft floor to the tax payers who can turn up at the new centre for paying property tax bills. Traders will also be entertained to pay their trade licence renewal fee at the new centre. Once construction is complete, we will offer a single window system for our citizens to avail of different civic services,” mayor Sovan Chatterjee said.

KMC launches WhatsApp number for citizen services

Citizen services in Kolkata will now be a WhatsApp message away.

Kolkata Municipal Corporation has launched a dedicated number where you can send feedback, grievances, suggestions or any information you want to share. All you have to do is share a photo-based or text message via WhatsApp messenger app.

The messages will be collected centrally, sorted and handed out to the respective borough offices.

The WhatsApp number for Kolkata Municipal Corporation is: 8335-988-888.